BLN (Wellesley, MA) - August 18, 2009

Business Lawyers Network - Wellesley **Audio Recording**
Topic: "The Power of Empathy in Negotiations"
Speakers: Scott Loring, Cooperative Coaching and Mediation
Place: 55 William Street, Wellesley, MA (Directions)

The Sotomayor nomination to the Supreme Court has brought empathy to the forefront of legal discussions. News accounts and columnists often confuse empathy with sympathy or favoritism. Scott Loring will explain the difference between the two and share with us how empathy can be used to resolve conflicts in negotiations and settlement discussions. Learning how to give genuine empathy that connects with others can be done in a way that allows people to feel understood in just one or two sentences if we master the components of empathy and how to deliver them. In this discussion, you will learn: (a) 14 behaviors that get in the way of genuine connection and empathy; (b) a simple three-step formula to give empathy effectively and quickly; and (c) how to respond when others are feeling fear, anxiety, anger, worry or concern.

Scott Loring, founder of Cooperative Coaching and Mediation has been an Executive Coach and Mediator since 2000. Scott works with closely-held businesses to improve their focus, collaboration, and profitability. Scott is a Certified Professional Coactive Coach (CPCC) and has received mediation training through the Harvard University Program on Negotiation (PON) as well as Mediation Works Inc. (MWI) where he serves on the board of court mediators. He has given workshops for The Harvard University School of Dental Medicine, Faculty and Graduate students at Boston University as well as The Safety and Oversight Department at Children's Hospital in Boston.

**Thanks to John Koenig for being the moderator and Chiara LaPlume for hosting the meeting!

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